Manage Engine Office 365 Mail Settings / Ayarları

Manage Engine Office 365 Mail settings

Outgoing Mail Settings

• Login to O365 Manager Plus.
• Go to Admin tab.
• Select General Settings → Mail Server in the left pane.
• Enter smtp.office365.com in the Mail Server field and 587 in the Mail Port field.
• In the From Address field enter the Office 365 address from which the admins should receive emails.
• In the Admin Address field, enter the email address of admin who should receive notifications. If you want to enter multiple email addresses, separate them using comma.
• Select TLS in Secure Connection.
• Select Authentication, and provide the Username and Password of the Office 365 account you had mentioned in step 5.
• In Notification Settings section, select the notifications the admins must receive.
• Send Test Mail to check the configuration.
• Click Save.

Incoming Mail Settings

• Login to O365 Manager Plus.
• Go to Admin tab.
• Select General Settings → Mail Server in the left pane.
• Enter outlook.office365.com in the Mail Server field and 993 in the Mail Port field.
• In the User Name field enter the Office 365 address from which the admins should receive emails.
• In the Admin Address field, enter the email address of admin who should receive notifications. If you want to enter multiple email addresses, separate them using a comma.
• Select Protocol IMAPS
• Select TLS in Secure Connection.
• Select Authentication, and provide the Username and Password of the Office 365 account you had mentioned in step 5.
• In Notification Settings section, select the notifications the admins must receive.
• Send Test Mail to check the configuration.
• Click Save.

Detaylar

ManageEngine ServiceDesk Time Zone Settings

Yerel saat / bölge değişikliklerinden dolayı Service Desk Time Zone ayarlarında problem yaşıyorsanız ;

Aşağıdaki satırı konfigürasyon satırına eklemeniz yeterli olacaktır.

Dosya Yolu:
Service Desk HOME/server/default/conf/wrapper.conf

Aşağıdaki kodda yer alan 21 parametresini konfigürasyon dosyanızdaki son değerin bir fazlasını arttırarak yazmalısınız.

GMT+2:00 değerini ise istediğiniz time zone değerini verebilirsiniz.

wrapper.java.additional.21=-Duser.timezone=GMT+3:00

------------------------------------------------------------------------------------------

Due to local time / zone changes, the Service Desk is having problems with Time Zone settings;

The following line will suffice to add to the configuration line.

File Path:
Service Desk HOME/server/default/conf/wrapper.conf

You should write the parameter 21 in the following code incrementing a bit more than the last value in your configuration file.

For GMT + 3: 00 you can specify the time zone you want.

wrapper.java.additional.21=-Duser.timezone=GMT+3:00

Kaynak : https://alicinar.wordpress.com/2013/02/04/manageengine-servicedesk-time-zone-settings/

Detaylar